Transferring a phone or service number between phone companies is called 'porting'. The following steps summarise what needs to happen if you want to keep your number and transfer it to Optus. Express Delivery: For orders placed before 1pm on weekdays, to metro areas within Australia. Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app. Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at based on your address and device. Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Refer to your device user guide for specifications. Recharge vouchers: Must be redeemed by the offer end date in order to receive the offer. MUSIC STREAMING DATA FREE Offer ends 22/03/18. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day's usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming. PREPAID ULTIMATE PLUS Extras Credit: Can be used for selected premium SMS services, standard international calls and messages from within Australia, and standard calls, SMS and data while roaming overseas. Non-standard international calls will be charged at different rates. See for details. Credit used while roaming cannot be used for MMS, and will be charged at standard rates which can be found. Thanks for choosing Optus Mobile or Mobile Broadband Activate optus prepaid card. Learn about order tracking, SIM activation, device setup, My Account & more for your. Looking for a Prepaid SIM Card for Australia? Learn more and get your Optus, Telstra and Vodafone Prepaid SIM Cards now at SIMCARD.SG! Name: Australian OPTUS Prepaid SIMPrice: $30 and $40 preloaded SIMsAvailability: In stock Why Buy?1) Local SIM for low cost data & calls in Australia.2) Gre. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. Exclusions apply to some premium SMS services - see for details. Expires in 28 days or on next recharge, whichever is earlier. MyData Rollover: Unused included MyData will roll over to next recharge as MyData Rollover, and will continue to rollover, if you recharge before your credit expires. MyData Rollover is limited to 10GB. If you accrue over 10GB of MyData Rollover you will forfeit any data over that limit. MyData Rollover will be used after any MyData you have on your current recharge. AutoRecharge Bonus Data: If you have an AutoRecharge set up using your credit card on a $30 or above recharge, you will receive the bonus data amount specified for that recharge amount. See optus.com.au/prepaidplans for details. Unlimited Standard International Calls: Available with $40+ recharges on Prepaid Ultimate Plus. Excludes premium/special/satellite/overseas toll-free numbers and video calls. International destinations are mainland China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, UK, & USA. International Calls Offer: Until 4 February 2018, $40 recharges will also include unlimited standard calls to Canada, France, Germany, Ireland and Sweden. $50+ recharges will include unlimited standard calls to all the destinations listed above as well as to Bangladesh, Indonesia, Pakistan, South Africa and Vietnam. Calls to other destinations and non-standard calls are deducted from included Extras Credit, see for rates. PREPAID ULTIMATE PLUS: BONUS DATA OFFER New customers who activate a SIM onto Prepaid Ultimate Plus and recharge on a $30 or above recharge value from 30 October 2017 until 4 February 2018 will receive bonus data on their first recharge only. Includes $30, $40 and $50 SIM Starter Kits. Bonus data may take up to 72 hours to be applied and will expire at the same time as that recharge unless data rollover applies. Excludes SIM swaps. Bonus data is available as a once off and is not available on subsequent recharges of any eligible value. Not to be used in conjunction with any other offer. Limit of once per customer. PREPAID ULTIMATE PLUS: VIDEO STREAMING OFFER MyVideo data is available to new and existing Prepaid Ultimate Plus customers who recharge with $30 or above between 30 October 2017 and 29 April 2018. Expires within 28 days or upon next recharge, whichever is earlier. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication and app analytics are excluded and will be deducted from any standard or bonus MyData allowances you have. Streaming services may not have apps available on all mobile operating systems. Tethering and downloads not permitted. MY PREPAID LONG EXPIRY MyCredit Rollover: Unused MyCredit will rollover to the next recharge up to $500 if you recharge before your credit expires. You will lose all your MyCredit if you don't recharge before credit expiry. If you recharge over $500 you will forfeit any MyCredit over that limit. MY PREPAID DAILY PLUS The $2 Daily Level is charged on the first outbound standard national call, SMS, MMS, Voicemail, music streaming or data use each day. Some phones are set to seek data automatically, and this will cause the first Daily Level to be charged. Please check your phone settings. If you use more than the included data in the $2 Daily Level, we'll auto charge you another $2 for 524MB data (total of 1GB/$4) to use in the day. In addition to your daily usage charge (if applicable), international, roaming and non-standard calls and usage will be charged at different rates from your MyCredit. Extra Data Purchase: Data will expire at the end of the day of purchase. Extra data can only be purchased once the daily data max is reached. I was in an Optus store about one week ago (might be a few days more). I got a new SIM and transferred my number from Telstra (guess I'm not the first one doing that). After 4 hours my Sim still wasn't activated and after 48 hours I went to an Optus store. They told me I should just deinstall the app and install it again, then it will work. I tried that and nothing changed. I came back to the store and was told to wait maximum 10 minutes!! After 45 minutes an assistant came to me and the only advice he had was 'Oh, you just have to deinstall the app and install it again.' Of course, nothing happened after doing it twice. Now it's more than one week without being able to contact or communicate. In addition I'm not even from here and I need Google maps and stuff all the time. So I hope you will understand that I am pretty pissed and I hope that you will fix this as soon as you can. Bonus data or a free month or something will be appreciated if my Sim will work in any time.
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